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How 990k Handles Your Personal Information

This Privacy Policy explains what data we collect when you open an account, make a deposit via JazzCash, Easypaisa, or Raast, and use our platform — and exactly how we handle it.

Account data protectionJazzCash & Easypaisa payment recordsRaast transaction dataCookie and device dataYour data request rights
990k How 990k Handles Your Personal Information
REACH OUR TEAM

Contact Us About Your Privacy

If you need to exercise a data right — correction, access, or deletion — or if you have questions about how your JazzCash or Easypaisa payment records are stored, our support team handles privacy requests directly. Use the channel most convenient for you; we aim to acknowledge requests promptly and respond with a clear outcome.

Team online

Email Support

Send your privacy request to our support email. Include your registered account details so we can locate your data record without delay.

Live Chat

Open the chat widget from any page on 990k. Our team can log your request and escalate it to the privacy handling queue straight away.

Account Help Page

Log into your account and navigate to the Help section. From there you can submit a formal data request that goes directly to our compliance team.

HOW WE PROTECT DATA

Security, Retention and Your Account Rights

Your data security is handled at the account level, not just at the network level. We apply encryption to stored credentials, session tokens are invalidated on logout, and payment references from JazzCash, Easypaisa, and Raast are stored in isolated records that are not exposed through the general account interface.

Encrypted Account Storage

Passwords and session tokens are encrypted at rest. We never store plain-text credentials, and your login OTP is single-use and expires within minutes.

Cookie and Tracking Policy

We use session cookies to keep you logged in and analytics cookies to understand which pages load slowly on mobile. You can adjust cookie preferences in your browser settings at any time.

Data Retention Period

Account and payment data is kept for the duration your account is active, plus any additional period required by applicable law. Once that window closes, records are deleted or anonymised.

Requesting Changes or Deletion

To correct or delete your data, contact support with your account ID. We will confirm the action taken in writing within a reasonable timeframe, subject to legal retention obligations.

Frequently Asked Questions About Your Privacy

Real questions about how 990k handles your personal data, payment records, and account information — answered plainly.

We collect your name, email or phone number, and account password. If you verify your identity, we also store the document details you submit at that step.

We record transaction references and amounts to reconcile deposits and withdrawals. We do not store your full JazzCash or Easypaisa PIN or account password at any point.

Raast payments generate a reference number and transfer amount that we log against your account. No additional wallet credentials are captured or retained beyond that.

Yes. Contact our support team with your account ID and request a data copy. We will compile and share what we hold, subject to any legal restrictions that apply.

Submit a deletion request through live chat or email. We will process it within a reasonable period; some records may be retained where law requires, and we will tell you which.

We do not sell personal data. We share data only with payment processors like JazzCash and Easypaisa as needed to complete transactions, and with service providers bound by confidentiality obligations.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.