Reference

Terms That Cover How 990k Works

These terms set out what you agree to when you open an account and use 990k, including how deposits through JazzCash, Easypaisa, and Raast are handled and what we expect from both sides.

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990k Terms That Cover How 990k Works
CONTACT US DIRECTLY

Reach Us About These Terms

If any part of these terms is unclear or you want to raise a concern about how they have been applied to your account, our support team handles policy questions alongside general account help. Come to us through the channel that suits you.

Team online

Live Chat

Start a chat from inside your account dashboard. We handle terms queries and account questions through the same queue, so you do not need to open a separate ticket.

Email Support

Write to us at our support address for detailed or document-based queries. Attach your account reference so we can pull up the relevant transaction or policy record quickly.

Account Help Centre

The Help section inside your account covers common terms questions with direct answers, including payment-dispute steps and how account-closure requests are handled.

HOW WE HANDLE YOUR ACCOUNT

Account Security and Data Practices

We apply standard data-handling and account-security practices so you know exactly what we hold, why we hold it, and how to change it. Below is what we do in each area.

Data We Hold

We store the account details you register with, your transaction history including JazzCash, Easypaisa, and Raast references, and session logs. We do not share this with third parties outside what is needed to process your payments.

Cookie Use

Cookies keep your session active and help us remember your preferences across visits. You can adjust cookie settings in your browser at any time; blocking all cookies may affect how certain account features load.

Account Security

Your account is protected by password and OTP verification tied to your registered mobile number. If you suspect unauthorised access, contact support immediately so we can freeze activity while you regain control.

Requesting Changes

To update your registered details, close your account, or request a copy of what we hold, contact support with your account ID. We process data-change requests within a reasonable timeframe and confirm completion by message.

Questions About These Terms

These are the questions we see most often about how the terms apply. If yours is not here, live chat or email will get you a direct answer.

Yes. Completing account registration means you have accepted these terms. You cannot access the lobby, make a deposit via JazzCash or Easypaisa, or request a withdrawal without agreeing to them.

Depending on the breach, we may restrict your account, suspend it temporarily, or close it. We will notify you through your registered contact and explain what happened before any permanent action is taken.

We post updates directly on this page. We do not send individual notices for every change, so we recommend checking back after any service update. Continued use of your account after a change means you accept it.

Yes. The terms include a payment-discrepancy process. Contact support with your JazzCash transaction reference and we will reconcile the record against our payment log on our side.

No. Each person may hold only one account regardless of how many JazzCash, Easypaisa, or Raast numbers they have. Duplicate accounts are subject to review and may be closed.

Send your account ID to our support email with the subject line confirming you want a data summary. We will compile your account details, transaction history, and session records and send them to your registered address.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.